Maslow SA · Executive Study Programme · Hangzhou, China

The Future of Hotels
Is Already Here.

See how 10,000 hotels in China run leaner, smarter, and more profitably — then bring that knowledge back to yours.

Programme项目 Smart Hotel Operations智能酒店运营

Dates日期 24 – 28 September 2026

Format形式 5 Days · 4 Nights · Hangzhou5天4夜 · 杭州

HRDC ClaimableHRDC可申领 Up to RM 9,000 / pax

Reserve My Seat 立即报名

✦ 50% flight subsidy available via HRDC · Sales close 2 September 2026HRDC可报销50%机票费用 · 报名截止：2026年9月2日

Scroll to learn more 向下滚动了解更多

The Problem

You know your hotel could perform better. But you can't see how — yet.

Malaysian independent hotel owners are running their properties the same way they did five years ago — while the market has moved on. The operators who attend this programme recognise themselves in at least three of the following.

⏱

Still logging into 4 OTA extranets every morning

Manual updates. Human error. Overbookings you didn't see coming.

📊

You can't tell your RevPAR right now, off the top of your head

Your revenue data is scattered across OTA dashboards, WhatsApp messages, and paper records.

💸

Agoda took 18% commission on last night's booking

You filled the room. The OTA got paid. Direct bookings are below 20%.

🇨🇳

1.4 billion potential guests. Zero can find you on WeChat.

Chinese inbound tourism is recovering fast. Your property has no presence on the platforms they use.

🏃

Too busy running the hotel to fix the hotel

Every day is operational. Strategy gets deferred. The gap widens.

💡

You know smart hotel tech exists — but you think it's for big chains

In China, independent hotels run enterprise-grade PMS at a fraction of Opera Cloud's cost. This programme shows you how.

The Programme

Five days that change how you see your hotel — permanently.

This is not a tour dressed as training. Smart Hotel Operations is a structured immersion in China's most advanced hotel technology ecosystem — built for owner-operators who want to run a leaner, smarter, more profitable hotel.

Arrival

24 Sept 2026

Check-in · Hangzhou Orientation

Arrive Hangzhou. Airport pickup arranged. Welcome dinner with programme cohort. First impressions of a city that has quietly become the world's most advanced hotel technology hub.

Day 1

25 Sept 2026

iHotel PMS · Revenue Management · Channel Strategy

Morning classroom at Hangzhou Polytechnic. Introduction to iHotel — the PMS system powering over 10,000 hotels in China. Afternoon: live system demonstration. Learn how a single dashboard unifies reservations, front desk, housekeeping, and channel management.

Day 2

26 Sept 2026

Live Hotel Site Visit · V Hotel Hangzhou

Full-day immersion at a live operating hotel running iHotel in real conditions. See front desk operations, housekeeping workflow, and revenue management in action. A hotel running with fewer staff and better results than most Malaysian properties twice its size.

Day 3

27 Sept 2026

China Market Access · WeChat · Douyin · Ctrip

How Chinese travellers discover, research, and book hotels — and how your property can be visible to them. WeChat Official Account setup. Douyin content strategy for hotels. Ctrip and Chinese OTA onboarding. Your 90-day China market action plan.

Departure

28 Sept 2026

Check-out · Return to Malaysia

Closing ceremony and certificate presentation. Departure. You leave Hangzhou with a gap assessment, a 90-day implementation plan, and a network of Malaysian hotel owners who saw exactly what you saw.

Why This. Why Now.

The numbers behind the decision.

10,000+

Hotels in China currently running iHotel PMS — from budget independents to premier city properties.

~30%

The cost of iHotel PMS compared to Opera Cloud — enterprise-grade technology at an independent hotel price point.

RM 9,000

Maximum HRDC claimable per participant. Training levy you've already paid — put it to work.

50%

Flight subsidy available via HRDC funds. Business class eligible — confirm with Maslow SA at registration.

HRDC Claimability

You've already paid for this. Now claim it back.

This programme is structured and administered by Maslow SA, a registered HRDC training provider. Eligible Malaysian employers who contribute to the HRDC levy can claim the training and allowance costs below — making your actual out-of-pocket close to zero.

HRDC Claims Breakdown

Maximum claim per participant, based on current HRDC training and allowance rates.

Training fee (3 days × RM1,750)	培训费（3天 × RM1,750）	RM 5,250
Daily allowance (5 days × RM750)	每日津贴（5天 × RM750）	RM 3,750
Flight subsidy (50% of actual cost)	机票补贴（实际费用的50%）	Up to 50%	最高50%
Total claimable (excl. flights)	总申领金额（不含机票）	RM 9,000

Programme Partners

Delivered by organisations that know what smart hospitality looks like.

Green Cloud

China-side delivery partner. Hangzhou. Trip.com-backed. Creators of iHotel PMS.

Hangzhou Polytechnic

Academic venue partner. One of China's leading hospitality education institutions.

iHotel

Technology platform. 10,000+ hotels in China. Enterprise PMS, channel manager, revenue tools.

Maslow SA

HRDC-registered training provider. Programme administration, levy application, and certification.

Reserve your seat. We'll be in touch within 24 hours.

No payment required at this stage. Submitting this form reserves your interest and triggers a personal call from our programme director to confirm your place and walk you through the HRDC application.

Full Name *

Hotel / Property Name *

Location (City / State) *

Number of Rooms *

Phone Number *

Email Address *

How did you hear about this programme?

Is your company an HRDC levy contributor? *

Yes No Not sure

Your information is kept private and used only to contact you about this programme.
Questions? Call Hoh directly: +6012 208 6956

✦

Thank you. We'll be in touch.

Your registration has been received. Hoh will call you within 24 hours to confirm your place and walk you through next steps including the HRDC application.

In the meantime: 如需立即联系： +6012 208 6956

The Future of Hotels
Is Already Here.

酒店的未来，
已经在中国实现。

You know your hotel could perform better. But you can't see how — yet.

您知道酒店可以做得更好——但还不知道如何实现。

Five days that change how you see your hotel — permanently.

五天，永久改变您看待自己酒店的方式。

The numbers behind the decision.

做出决定的数字依据。

You've already paid for this. Now claim it back.

您已经付过了——现在来取回来。

Delivered by organisations that know what smart hospitality looks like.

由真正懂得智慧酒店业的机构联合呈献。

Reserve your seat. We'll be in touch within 24 hours.

预留席位，我们将在24小时内与您联系。

The Future of HotelsIs Already Here.

酒店的未来，已经在中国实现。

You know your hotel could perform better. But you can't see how — yet.

您知道酒店可以做得更好——但还不知道如何实现。

Five days that change how you see your hotel — permanently.

五天，永久改变您看待自己酒店的方式。

The numbers behind the decision.

做出决定的数字依据。

You've already paid for this. Now claim it back.

您已经付过了——现在来取回来。

Delivered by organisations that know what smart hospitality looks like.

由真正懂得智慧酒店业的机构联合呈献。

Reserve your seat. We'll be in touch within 24 hours.

预留席位，我们将在24小时内与您联系。

The Future of Hotels
Is Already Here.

酒店的未来，
已经在中国实现。